943 42 13 88 / 943 05 06 38 info@marinela-igeldo.com

Answers to the concerns of our customers

 

What time is the restaurant open?

In the months of (March, April, May, June, September, October) it opens at 12:00 and closes at 3:45. and at night from 7:00 to 10:30 approximately since we depend on the weather conditions.

We always recommend that you call us before you come in the evening to make sure it is open. In the months of (July and August) the kitchen is open from 12:00 h to 11:00 p.m. uninterrupted.

Are there heaters?

No, unfortunately the regulations do not allow us to use heaters in our terrace.

What payment methods are accepted?

VISA / MASTERCARD / MAESTRO cards and cash. Bank checks or gourmet checks or are not accepted.

Do you have menus in other languages?

Yes, we have menus written in Spanish, Basque, English, French, German and Italian.

Are there options for vegetarians / vegans?

In the menu we have salads that can be adapted if necessary.

Are there meat options on the menu?

Yes.

Is food or drink accepted from outside the restaurant?

Only baby food and special exceptions.

Do you have a menu for allergies or intolerances?

Our menu indicates the composition of the dishes and possible allergies, we recommend that you communicate to the waiter to make sure that there is no problem.

Do you have a children’s menu?

Yes, we have a kid’s menu which includes grilled hake, chips and fried calamare, a drink and a homemade natural yogurt.

The children’s menu will only be served for children up to the age of 14.

Do you accept groups?

Yes, if you are interested in coming with friends, celebrate an event, do not hesitate to contact us.

Info@marinela-igeldo.com

943 42 13 88

Do you have high chairs?

Yes, we have a limited number of high chairs and cushions for children.

Do you have a changing table for babies?

No

Is the microwave available?

Yes, if you want to warm the baby’s food there is no problem.

Is there access for the disabled?

When dealing with our terrace there is no barrier to access for a wheelchair. In the terrace there are some tables that are more suitable for wheelchairs . Unfortunately our toilets are not enabled for wheelchairs.

Can the restaurant be accessed by private vehicle?

No, the restaurant is located on the pier promenade in the pedestrian zone, which can only be accessed by authorized vehicles and public service.

Taxi’s can access the restaurant for pick up’s and drop off’s.

Where can I park the car?

The area has several public carparks in the vicinity (Boulevard, Alderdi Eder, Oquendo and San Martin).

Do you allow separate billing?

Yes, but you must let us know before we take you order.

Do you accept pets?

Yes.

Is there WIFI?

No.

Can I charge my mobile?

No, you cannot charge your mobile inside the restaurant but you can use the outdoor plugs if they are available and within your reach.

 

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